1.         Corruption Prone Areas on Indian Railways 

(a)       Mass Contact Areas:  The corruption prone mass contact areas are booking and reservation counters, luggage and parcel offices, goods sheds and trains where common public comes in contact with non-gazetted officials mainly. (Performance and tables) 

(b)      Corruption in other than mass contact areas:  The following areas other than mass contact have been identified corruption prone involving both gazetted and non-gazetted railway officials. 

(i)           Traffic Undercharges

(ii)          Award and execution of works contracts

(iii)         Award and execution of supply contracts

(iv)        Recruitment and Selections

(v)         Miscellaneous – Misuse of delegated or discretionary powers 

(vi)       Scrap Disposal

2.         Steps Taken by Vigilance to reduce Corruption 

(i)       Bridge the gap between demand and supply through augmentation of the capacity of trains. Upgrading lower class passengers to higher classes on availability of berths is also a step in this direction. 

(ii)      Intensify checks at reservation offices, booking counters, parcel and goods booking offices and other such offices which deal with the public not only by Vigilance Organization but also by the senior officers of the concerned departments. 

(iii)       Keeping a watch on the working of officials of doubtful integrity. 

(iv)      System improvements and procedure amendments to improve transparency and reducing possibility of corruption/leakage of revenue. 

(v)        Investigation of complaints alleging corruption/leakage of revenue. 

(vi)       Stringent exemplary action against those found guilty of corruption.

(vii)      Educating and training of senior officers in the matter of tenders and contracts. 

(viii)      Empowerment of Railway Protection Force for taking action against touts and unauthorized travel agents who try to corner accommodation in trains. This being a legal matter may take some time and till then, a greater liaison with the Civil Police Administration (GRP) is being maintained. 

(ix)      Implement rotational transfers of officials posted on sensitive seats to prevent the staff from developing unholy nexus. 

(x)       Delegate more powers to field organizations to enable speedy decisions as delay breeds corruption. 

(xi)      Man the Railway Recruitment Boards by officials of proven integrity. 

(xii)     Seeking assistance of the public not to succumb to their desire of achieving favours by greasing palms of corrupt staff and instead bringing up such matters to the notice of Vigilance Organization of Indian Railways.

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